28 Tho Xuong street, Hoan Kiem district, Hanoi city
www.especen.vn
-
especen@gmail.com
Tel: +84 (4) 38244401 - 38259460
Branchs:  38 Tho Xuong street: +84 (4) 39381951
41 Ngo Huyen street: +84 (4) 39380200

 

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B
eware of Scam by taxi drivers & touts

There's so much scam by taxi drivers & touts. Tips to avoid scam:
•  Please come to our head office at No. 28 Tho Xuong street address first, our staff will lead you to your room; other addresses are just five steps walk from there.
•  Don't take any advice from taxi driver or tout if he says that our hotel is full booked & ask to take you to other hotel.
•  Ask the taxi driver to come into the hotel's lobby & pay there, don't pay while standing on the street.
•  Beware of FAKE hotel at 13 & 26 Ngo Huyen street.

Do the room rates include breakfast, service charges and tax?

•  You have to pay only room charges that we've offered, no tax required. Tax will applied only for guests who require an Invoice issued by Vietnam's Ministry of Finance, that kind of invoice is only used for a Vietnam company with tax code. Room rates do not include personal services likes: drinks, laundry, phone calls, pickup service, taxi,...
•  We don't supply breakfast. But there are many restaurants with Vietnamese & European food near our hotel (it's cheap & great). I think you don't need to have breakfast at a hotel, restaurant food is much better. Do you think that you will try some great Vietnamese food like "Phở" (about $1.50), "Bún riêu cua" ($1.00)... at breakfast? Once you travel to Hanoi, you must try some street food, don't miss that chance!

Do you offer free airport pick-up service?

•  Some other hotels offer free airport pick-up service. In fact, they add the pick-up service cost to your room charge. We offer only room charges with no hidden fees, so you have to pay exactly what you use, that's why travelers like to stay in our hotel. Means we do not offer free airport pickup service.
•  We also supply an airport pickup service for $15 with a private 4 seat car, $16 for a 7 seat car or $25 for a 16 seat car (price per whole car, not per person). If you like it, please let me know your flight information (exactly landing time? which airlines? flight number & where does your flight come from?).

Payment:

•  No deposit required for online reservation via e-mail.
•  You can pay room charges and other services by cash or credit card upon arrival as well.
•  Kindly add 3% of total payment for bank fee while paying by credit card.
  We accept: VISA, Master Card, American Express, JCB, and Dinner’s Club International
•  Please ask the receptionist to give you a receipt after paying and keep for future reference.

Money exchange:

 Changing currency at airports or banks always results in a very low exchange rate, changing currency at Ha Trung Street at street rates is much better and highly recommended.
 We also supply currency exchange service at street rates.
 Vietnam has TWO exchange rate systems as:
      Bank exchange rate is a low rate. You only can sell your foreign currency to the bank but you cannot buy foreign currency (like dollars, pound, mark, yen,...) from bank.
      All Vietnamese & travelers change money at street exchange rate, it is much better than the bank rate. You can sell or buy foreign currency at street rate easily everywhere except from the bank.
      For example: If you sell US dollar to bank, bank will pay for 1 USD ~ 20,000 VND only. But we can offer street rate as 1 USD ~ 21.000 VND as well. If you pay for hotel service in VND, street exchange rate will be applied.

Transfer between airport and Especen hotel:

It takes about 2 hours from landing time to arrival at our hotel. There are different ways to go from the airport to Hanoi:

 By taxi (VND 315,000 or $15): Quickly call a taxi once you have finished passport control procedures & get your luggage if your flight arrived late. Some bad taxi driver may you tell that "Your hotel is full tonight" then take you to bad hotel to get commission. Some other bad taxi drivers may take you to near hotel & will wait for you in front of your hotel & ask to take you to other "brother" hotel. So please ask the driver to take you to Especen Hotel - No. 28 Tho Xuong Street - Tel: +84 (4) 38244401 and come into the reception desk to get your room. Upon arrival at our hotel, ask the taxi driver to come into the hotel's lobby & pay there, don't pay while standing on the street to avoid getting scammed by the taxi driver or thief. Don't take any advice from the Tour Information desk at the airport or from the taxi driver.

 Cheapest commute is by Vietnam Airlines mini bus ($2/person). This bus will drop you at Vietnam Airlines Head Office at No. 1 Quang Trung Street, then you will walk about 7 minutes to Especen Hotel. Be careful of some "street boys" who always have the hotel cards to show you at a station. He will take you to some bad hotel to get commission. Some bad drivers may ask to take you directly to your hotel address but he will take you in around about way. This way is cheap but not comfortable and not recommended at night time.

 You can also catch the Kumo bus from the airport to Tran Quang Khai street ($2/person), but we don’t recommend this because the bus stop is so far from our hotel.

 Cheapest way is by public bus if you have no luggage & arrive before 21:00 only): first you get bus No. 7 (yellow & red color) VND 5,000 from Noi Bai Airport to Cau Giay, then change to bus No. 9 (VND 3,000) from Cau Giay to Bo Ho (Hoan Kiem lake in Hanoi central), then walk about 5 minutes to Especen Hotel. The total costs for both bus trips would be VND 8,000 (or 50 US cents)s. Please be careful to avoid pickpockets. Not recommended because the bus is crowded and smells bad. You will have to walk 15 minutes to the bus stop which is hard to locate and you are at risk of pickpocket.

 We also supply an airport pick-up service for a $15 service charge for a private 4 seats car, $16 for 7 seats car or $25 for a 16 seats car (price for a whole car, not per person). If you like it, please let me know your flight information (exactly arrival time? which airlines? flight number & flight origination?). Highly recommended if you arrive late or feel tired or awkward.

 Our car service to take you to the airport will charge only $13 with a private 4 seats car or $14 with a 7 seats car. Please ask our receptionist while staying to arrange.

Please see the map or use
Google Map to find the way to Especen hotel.






Other transport:

 If you want to go somewhere by taxi, ask receptionist to call a taxi for cheaper & avoid bad taxi drivers.
 It's difficult to call a taxi at so early morning. To avoid miss your opportunity, please ask receptionist to call taxi in advance from last night.
 We don't supply pick-up service from train station. You can easy catch a taxi to my hotel as well. It takes about 10 minutes & under 50.000 VND (~ US$3) by taxi to my hotel. Mai Linh taxi (the green one parked inside train station) is highly recommended for better quality & cheaper.

Travel maps:

Please ask our receptionist to provide travel maps OR you can find some useful maps here:

PDF file maps (Thanks to www.ReidOnTravel.com)Vietnamese region map
 Hanoi's hotel map
•  Hanoi's 36 old streets walking tour
•  Hanoi's France quarter waling tour


OziExplorer maps (Thanks to taybacgroup & sjvietnam).
You can download all Vietnam road's maps from www.sjvietnam.org (large file of 498 Mega Byte) or separated parts:
•  North
 North West
 North East
 North Central part
 Central part
 Western Highlands (Central highlands) & Southern Central part
 Southern

MapKing for Windows Mobile 6.x, download maps for MapKing R12 or 2007:
 Hanoi city                (R12, 2007)
•  Ho Chi Minh city       (R12, 2007)
•  Da Nang city            (R12, 2007)
•  Can Tho city            (R12, 2007)
•  Hai Phong city          (R12, 2007)


Some useful website to find map in Vietnam:
 www.vietbando.com
 maps.google.com
 wikimapia.org

Facebook:

If you can't use Facebook in Vietnam:

 Try to change your computer DNS configuration (see how to configuration for Windows XP, Vista or 7) use OpenDNS with one of these (Preferred - Alternate) DNS server:

Use OpenDNS:
      208.67.222.222
      208.67.220.220
Or Google DNS:
      8.8.8.8
      8.8.4.4

 OR you can edit the file "C:\WINDOWS\system32\drivers\etc\hosts" by to add below value to the rest of the file:

60.254.175.42 facebook.com
60.254.175.42 www.facebook.com
60.254.175.42 register.facebook.com
60.254.175.42 www.logins.facebook.com
60.254.175.42 blog.facebook.com
60.254.175.42 logins.facebook.com
60.254.175.42 login.facebook.com
60.254.175.42 apps.facebook.com
153.16.15.71 upload.facebook.com
60.254.175.42 graph.facebook.com
60.254.175.42 profile.ak.fbcdn.net
60.254.175.42 photos-a.ak.fbcdn.net
60.254.175.42 photos-b.ak.fbcdn.net
60.254.175.42 photos-c.ak.fbcdn.net
60.254.175.42 photos-d.ak.fbcdn.net
60.254.175.42 photos-e.ak.fbcdn.net
60.254.175.42 photos-f.ak.fbcdn.net
60.254.175.42 photos-g.ak.fbcdn.net
60.254.175.42 photos-h.ak.fbcdn.net
60.254.175.42 static.ak.connect.facebook.com
60.254.175.42 static.ak.fbcdn.net
60.254.175.42 b.static.ak.fbcdn.net
60.254.175.42 error.facebook.com
60.254.175.42 developers.facebook.com
60.254.175.42 pixel.facebook.com
60.254.175.42 api.facebook.com
60.254.175.42 chanel.facebook.com
60.254.175.42 0.50.chanel.facebook.com
60.254.175.42 external.ak.fbcdn.net
60.254.175.42 profile.ak.fbcdn.net
60.254.175.42 creative.ak.fbcdn.net
60.254.175.42 chat.facebook.com
60.254.175.42 vupload.facebook.com
60.254.175.42 secure.facebook.com
60.254.175.42 connect.facebook.com
60.254.175.42 channel.facebook.com

Electric:

 Vietnam use 220 volts.
 Electric socket as this picture.

 

Copyright© 1990 - 2011 by Original Especen Hotel Chain